Dust Off Your Dream by Rick White, President 180BIZ

Do me a favor. Close your eyes. I want you to visualize that time when you got a new car, either it was brand new or just brand new to you. I want you to remember the pride that came with that car, the feeling of identity, how every little dirt and dust stain on that car got wiped off and you were meticulous and how it got taken care of and how everything mattered. And it was so important to keep it clean and good looking and nice and smelling good on the inside. And just remember that for just a moment. Just one moment. I want you to remember how good that felt. The pride, the potential of that vehicle, everything going around it.

And then I want you to remember again, keeping your eyes closed when you started to allow things to happen, where maybe it got a little dirty on the inside and you thought I'll take care of it later. Or you've got a little ding in the door and it upset you for a little bit. And you said to...

Failure by Rick White, President 180BIZ

I’m here today to talk to you about failure. Winston Churchill once said that success is going from failure to failure with enthusiasm. That's amazing. And Henry Ford once said that failure is the opportunity to begin again more intelligently. And if you know your automobile history, you’d know that Henry Ford went bankrupt three times before he started the Ford motor company. So there's a guy that definitely fell down a couple of times. If he didn't have a strong vision of what he thought was possible it would have been easy for him to give up.

The reality though is failure is not failure. It's a lesson. That's all it is. The only time you can ever fail is if you allow what just happened to dictate what you believe is possible. Let me say that again. Failure can only happen when you allow what just happened to dictate what you believe is possible.  I don't know how many of you have had kids or grandkids or nieces or nephews...

The Surge by Rick White, President 180BIZ

What I want to talk to you about today is what we're experiencing across the country is we are seeing what I'm calling a surge right now. Shops are so busy. They are booking out a week to two weeks, which is amazing. It really is so reinforcing to see people starting to come out of their houses. I have just a couple of things I really want to talk to you about today.

Notice I called this a surge. I did that because I think you're going to see this come up and then it's going to start to go down. That is going to happen. Be prepared for it. That's the first thing. The second thing is all the steps that you need to take.

Don't go into an activity mindset and just get cars out as quickly as you can. Please learn from everything that you've gone through with this pandemic and maximize the opportunities you have in the shop. You're going to do that with what I call my three Cs.

• Complete Evaluation on the vehicle
• Complete Estimate of the needed...

What's Your Plan by Rick White, President 180BIZ

I'm going to ask you a real simple question. What's the plan? That's right. What's the plan? Dwight D. Eisenhower once said, “Plans are useless, but planning is indispensable.” You must have a plan. Set your intentions for where you're going in the coming week, the coming month, the coming year. We’re almost halfway through 2020. Don't let this year just flushed down the toilet. If you do, that's on you. That's your choice. You have an opportunity for an amazing rest of the year. What are you going to do to in the next six months to create that year? What are you going to do in the next six months as an opportunity to grow 2021? Use this last six months as a springboard for amazing results now and growing through 2021.

Everything that's been going on this year has been like a one two punch. Hasn't it? Between the Coronavirus and the shutdown. And then the racial tensions and stuff like that. And my heart goes out to...

Be Aware by Rick White, President 180BIZ

It’s time to see outside of your own issues. Be aware.. Let me explain to you what I'm talking about. You're in one of three phases of your business right now.

• You're either ramping it up and working at getting a busier.
• You’re getting busier and busier as each week passes.
• Or you're really slammed and you're just trying to get the work out and trying to get to the end of the day. You've got tunnel vision while working on the growth of the business.

This is all admirable, but there have never been times like this. There's never been a time where we've just had issues stacking on top of each other.  We have the pandemic issue, the economy issue, and we have the racial tensions.

As business owners, we must be aware of our people.  We must be aware of where they are emotionally. We must see them and see their emotional stress level. There's so much going on. If they're just getting back to work, there could be financial...

Dream by Rick White, President 180BIZ

Dream. The word for today is DREAM. Why? Because the future isn't some smokey thing out there in the clouds. You create it. Think of the future as a blank slate. That's what it is. Your future is a blank slate. Your future is created with dreams. It is the dreams that you have today and the actions that you take based on what you believe that create your future. No one else is responsible for creating your future other than yourself. You are responsible for creating your future. It’s that simple.

If you don’t actively create your own future, one of two things will happen.

1. Your future will be created for you by someone else's dream.
2. You’ll be stuck where you are.

Regardless of which happens, your piece of the pie will get a little bit smaller each and every day.

If you stay who you are right now, you will stay where you are right now.

You create your future with the dreams you have today coupled with the actions you take. I...

The Last One by Rick White, President 180BIZ

I have a surprise for you. This is the last daily dose. Yes it is. It has served its purpose. When we started the Daily Dose 75 days ago, it was to help shops get through a very scary time. And I think we've done that. Things have become a new normal now. Shops are busy and states are reopening. So, I think we've done the job. What I set out to do, I did. I'm incredibly happy and humbled at everyone coming in and watching. So, I'd like to just do a quick reflection today.

Don't make this an event or a hiccup that you had to go over to keep going the way you were going. Give yourself the gift of this as a turning point. Something to nudge you in a different, better direction instead of going back to the same path you were on before the virus. Please, please, please let that be the case.  I’d like to go over the four key gifts, lessons that I'm hoping you took these Daily Doses and our time together that are helping you to move...

Time Budgeting by Rick White, President 180BIZ

Today I want to talk to you about time management. There is no such thing. You can't manage time. You have the same 24 hours that everyone else does. So, I want to talk to you about what I would call time budgeting. Time is a lot like money. If you don't pay attention to what you're doing with it, it kind of just evaporates, doesn't it? So just like you need a budget for your finances, you need a budget for your time.

When I work with people on time management it’s all about focus.  We talk about what they will focus on. It's not about managing your time, it's managing your priorities, it's about looking at and working on the right things.

Most people really do want to have a schedule. A schedule that helps them do everything they want in the day. But, that happens about once a month. The mistake we make is thinking that when we accomplish something, all we need to do is repeat it every day. It’s not that easy....

Set Standards and Stop Tolerating by Rick White, President 180BIZ

 What will I talk about today? We're going to talk about a disconnect. What are shops starting to see? I am so glad you asked. Businesses are changing and things are starting to pick up. The car counts are coming up. But many of the shops are the same or even worse than before the pandemic. But, how could that be? What's going on? And I'm going to tell you exactly what is going on in two words. You haven't set a standard. So standard is the first word. You have not set a standard. You haven't set a new standard for your business. And because you didn’t sit down with everyone to say what your going to do, everyone thinks it’s the same stuff they did before. And that's why this isn't working.

The second reason it's not working is because you're tolerating. That’s the second word, tolerating. You must stop tolerating subpar performance. You've must look at this as the time to get better. Now is...

Creating a Team Environment by Rick White, President 180BIZ

Now, yesterday from Memorial Day I was talking about teams. I asked if your team knows that you've got their back. Do they know that you'd take a bullet for them? Remember, it's not the big stuff that gives us a hard time. It's easy to take a bullet. It's a lot harder to stop what you're doing and listen, trust me, I just did it right. Brenda was talking to me while I was doing something. I was listening, but I kept doing what I was doing. That’s not okay. It's not okay because she didn't feel like she had my attention. She didn't feel like she was worth it. And that's a problem. So, I decided that would be our topic for today. 

Let’s talk about teams, because ultimately, how do you create a team?  And I really thought that through. It occurred to me that you don’t create a team. I want you to completely understand this. I know this sounds a little counterintuitive. You can't create a team. All...