Stay in GROW IT Mode by Rick White, President 180BIZ
I have been talking a lot lately about the states starting to open and how you are going to see incredible business. You’ll be booking three to four weeks out. I told you that was going to happen. But, I have also been saying that it's going to slowing down again. If you are one of the shops that hasn't slowed down yet, that's amazing. But there are some shops now that are starting to slow down. Here lies the problem. Everyone is so focused on getting today done that they’re not thinking about the bigger picture. You must continually work on your business in two areas.
I've said this before, and it needs to be said again. You're either growing your business or you're doing your business. Most of us are very comfortable doing our business; we’re comfortable fixing the cars. However, you must market your business. Don’t think that you’re too busy. You need to market your business. You...
Perfection by Rick White, President 180BIZ
My Just One Thing for this week is all about perfection. You have this mindset or expectation or standard that you have set for yourself in your business, where it should be a certain way. And I want you to underline that word in your mind “should.” Anytime you're using the word “should” there's going to be pain. You're comparing where you're at to where you think it ought to be. And it's not there. I want you to understand that is perfection. Perfection is an illusion created by the devil to rob men and women of their dreams. Why? Because we set such a high standard that we know, intellectually, that it's impossible to hit.
But we still set it there for ourselves. We still set it for our business. So, in the beginning, we really strive and push for that perfection. But then we get disappointed, disillusioned, and discouraged because we're not where we should be. I am saying this right now. Stop with the...
I Don't Know by Rick White, President 180BIZ
I'm going to talk to you about is the dreaded “I don't know.” I want you to write that down. Yes, I know you've heard it a million times. You probably have said it a million times, but that's not what I'm talking about. I want you to write this down. You can't grow your business with “I don't knows”. I'm going to give you a tip to help you work through this and get it so that you can overcome saying, I don’t know. Now this works at home for you that are raising children as well as at work.
The first thing is to stop saying I don't know when someone asks you a question. They don't expect the exact accurate answer. That's what your team thinks, though. When you're asking a team member what is going on here? Or what happened here? Or what do you think we can do? They’re going to come back with I don't know. And it's because they're worried about giving an answer that is not correct. But, who expects the...
Can't and Until by Rick White, President 180BIZ
I want you to write down two words for me, and we're going to talk about both. The first word I want you to write down is CAN’T. The second word I want you to write down is UNTIL. I really want to focus on those two words. Can't and until. Why? Because number one can't is a disempowering word. It is a word that takes all your power to affect change away. When you say “I can't do something” that means or implies that either something or someone is preventing you from making it happen. And I'm going to tell you that 99.999999% of the time, that is completely and utterly untrue.
Instead, what I want you to do is start using the word WON’T because at least if you use the word won't, you're taking control, you're making the decision and your owning it. That is a much more powerful word to use. Instead of saying, I can't do this, say I won't do this. And then say, because. I won't do this because,...
Dust Off Your Dream by Rick White, President 180BIZ
Do me a favor. Close your eyes. I want you to visualize that time when you got a new car, either it was brand new or just brand new to you. I want you to remember the pride that came with that car, the feeling of identity, how every little dirt and dust stain on that car got wiped off and you were meticulous and how it got taken care of and how everything mattered. And it was so important to keep it clean and good looking and nice and smelling good on the inside. And just remember that for just a moment. Just one moment. I want you to remember how good that felt. The pride, the potential of that vehicle, everything going around it.
And then I want you to remember again, keeping your eyes closed when you started to allow things to happen, where maybe it got a little dirty on the inside and you thought I'll take care of it later. Or you've got a little ding in the door and it upset you for a little bit. And you said to...
Failure by Rick White, President 180BIZ
I’m here today to talk to you about failure. Winston Churchill once said that success is going from failure to failure with enthusiasm. That's amazing. And Henry Ford once said that failure is the opportunity to begin again more intelligently. And if you know your automobile history, you’d know that Henry Ford went bankrupt three times before he started the Ford motor company. So there's a guy that definitely fell down a couple of times. If he didn't have a strong vision of what he thought was possible it would have been easy for him to give up.
The reality though is failure is not failure. It's a lesson. That's all it is. The only time you can ever fail is if you allow what just happened to dictate what you believe is possible. Let me say that again. Failure can only happen when you allow what just happened to dictate what you believe is possible. I don't know how many of you have had kids or grandkids or nieces or nephews...
The Surge by Rick White, President 180BIZ
What I want to talk to you about today is what we're experiencing across the country is we are seeing what I'm calling a surge right now. Shops are so busy. They are booking out a week to two weeks, which is amazing. It really is so reinforcing to see people starting to come out of their houses. I have just a couple of things I really want to talk to you about today.
Notice I called this a surge. I did that because I think you're going to see this come up and then it's going to start to go down. That is going to happen. Be prepared for it. That's the first thing. The second thing is all the steps that you need to take.
Don't go into an activity mindset and just get cars out as quickly as you can. Please learn from everything that you've gone through with this pandemic and maximize the opportunities you have in the shop. You're going to do that with what I call my three Cs.
What's Your Plan by Rick White, President 180BIZ
I'm going to ask you a real simple question. What's the plan? That's right. What's the plan? Dwight D. Eisenhower once said, “Plans are useless, but planning is indispensable.” You must have a plan. Set your intentions for where you're going in the coming week, the coming month, the coming year. We’re almost halfway through 2020. Don't let this year just flushed down the toilet. If you do, that's on you. That's your choice. You have an opportunity for an amazing rest of the year. What are you going to do to in the next six months to create that year? What are you going to do in the next six months as an opportunity to grow 2021? Use this last six months as a springboard for amazing results now and growing through 2021.
Everything that's been going on this year has been like a one two punch. Hasn't it? Between the Coronavirus and the shutdown. And then the racial tensions and stuff like that. And my heart goes out to...
Be Aware by Rick White, President 180BIZ
It’s time to see outside of your own issues. Be aware.. Let me explain to you what I'm talking about. You're in one of three phases of your business right now.
This is all admirable, but there have never been times like this. There's never been a time where we've just had issues stacking on top of each other. We have the pandemic issue, the economy issue, and we have the racial tensions.
As business owners, we must be aware of our people. We must be aware of where they are emotionally. We must see them and see their emotional stress level. There's so much going on. If they're just getting back to work, there could be financial...
Dream by Rick White, President 180BIZ
Dream. The word for today is DREAM. Why? Because the future isn't some smokey thing out there in the clouds. You create it. Think of the future as a blank slate. That's what it is. Your future is a blank slate. Your future is created with dreams. It is the dreams that you have today and the actions that you take based on what you believe that create your future. No one else is responsible for creating your future other than yourself. You are responsible for creating your future. It’s that simple.
If you don’t actively create your own future, one of two things will happen.
Regardless of which happens, your piece of the pie will get a little bit smaller each and every day.
If you stay who you are right now, you will stay where you are right now.
You create your future with the dreams you have today coupled with the actions you take. I...
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