Train Your Advisor. Transform Your Shop.
Give your service advisor the structure, coaching, and accountability they need to communicate better, sell with confidence, and perform at the front counter without needing you to step in every day.
Advisor Accelerator is a 4-month training program followed by an ongoing twice-monthly Advisor Mastermind for continued growth, accountability, and real-world performance improvement.
Built for real front-counter performance, not theory that never gets used.
Your Advisor Is Too Important to Train by Trial and Error
Your advisor controls more of your shop's daily performance than most owners realize. They shape the customer experience, influence sales, manage communication, and often determine whether the day runs smoothly or falls apart.
If they are learning only by watching, guessing, or getting corrected after something goes wrong, the shop pays for it.
Inconsistent Customer Communication
Customers hear different explanations depending on the day, the pressure, or the advisor's confidence level.
Missed Sales Opportunities
Good recommendations get skipped, softened, or poorly explained because the advisor does not have a clear process.
Too Much Owner Involvement
The owner keeps getting pulled back into front-counter issues, customer questions, and advisor decisions.
No Clear Accountability
Without structured training and progress checks, it is hard to know whether the advisor is improving or just staying busy.
Advisor Accelerator Gives Your Advisor a System, Not Just More Information
This program is built to help service advisors turn training into real-world performance. They get structure, coaching, repetition, progress assessments, community, and ongoing support so they can build the habits that matter at the counter.
Before Advisor Accelerator
- Guessing through customer conversations
- Avoiding uncomfortable sales moments
- Depending too heavily on the owner
- Learning inconsistently
- Lacking confidence on the phone and at the counter
After Advisor Accelerator
- Clearer communication
- Stronger sales conversations
- Better follow-through
- More confidence with customers
- Real-world performance habits that stick
What Your Advisor Will Learn
Customer Communication
How to explain recommendations clearly, professionally, and in a way customers can understand.
Sales Conversations
How to guide customers through needed repairs without pressure, confusion, or avoidance.
Phone Skills
How to handle calls with confidence, gather the right information, and create a better first impression.
Building Trust
How to communicate in a way that helps customers feel informed, respected, and confident in the shop.
Handling Objections
How to respond when customers hesitate, question price, or need help making a decision.
Follow-Through
How to stay organized, close loops, and keep communication moving throughout the repair process.
Front-Counter Consistency
How to build repeatable habits that improve shop flow and customer experience.
Real-World Performance
How to apply what they learn in the actual pressure of the service counter.
How the Program Works
4 Months of Structured Advisor Training
Your advisor receives focused training designed to build communication, sales, customer trust, phone skills, and front-counter consistency.
Weekly Progress Assessments
Built-in weekly progress assessments help your advisor retain what they learn and turn training into real-world performance.
Live Coaching and Reinforcement
Your advisor joins live training and reinforcement calls with 180BIZ coaches to ask questions, strengthen key skills, and stay accountable.
Advisor Community
Your advisor gets access to a community of other advisors who understand the pressure, pace, and reality of the front counter.
Twice-Monthly Advisor Mastermind
After the first 4 months, advisors continue with twice-monthly Live Mastermind calls for advanced training, support, wins, and continued growth.
Launch Cohort Phone Training
The launch cohort will also include phone training.
What's Included in Advisor Accelerator
The point is not to give your advisor more theory. The point is to help them build useful habits that show up in real customer conversations.
- 4-month Advisor Accelerator training
- Weekly advisor training and reinforcement
- Built-in weekly progress assessments
- Access to the advisor community
- Live coaching support from 180BIZ coaches
- Twice-monthly Advisor Mastermind calls after the first 4 months
- Advanced training inside the ongoing Mastermind
- Launch cohort phone training
- Real-world application focused on front-counter performance
Advisor Accelerator Pricing
One enrollment fee gets your advisor into the full 4-month training program, with ongoing Mastermind support continuing every month after.
Advisor Accelerator
One-time enrollment fee covers all 4 months of structured Advisor Accelerator training — this is what gets your advisor into the program.
Starting in month 5, your advisor continues in the twice-monthly Advisor Mastermind for advanced training, community, and continued growth.
Meet Your Coaches
Advisor Accelerator is led by the 180BIZ coaching team, bringing shop-owner coaching experience, advisor training, and practical front-counter guidance together in one program.
Rick White
Rick White has helped shop owners build stronger businesses, better teams, and more consistent systems through practical coaching that works in the real world. Advisor Accelerator brings that same approach to the front counter, helping advisors grow into stronger communicators, better salespeople, and more confident leaders inside the shop.
Meghan Bock
Meghan Bock brings frontline advisor experience, practical coaching, and a strong understanding of what happens at the counter when phones are ringing, customers are waiting, and advisors need to communicate clearly under pressure. She helps advisors build confidence, stay consistent, and turn training into real-world habits that improve customer trust, sales performance, and shop flow.
What Changes When Advisors Get the Right Training
Benjie Burris is happily hands off at the front counter while seeing his ROs increase tremendously and being able to treat his employees better than ever.
"Like most technicians-turned-shop owners, we were robbing Peter to pay Paul to cover bills. But since joining Advisor Accelerator, our average ROs have increased tremendously. Now I can proudly say there's a good little nest egg stuck back.
This year we were able to do Christmas bonuses at Thanksgiving, and a paid week of time off between Christmas and New Years. We're adding other benefits for our employees, and as a business owner, that feels great.
As far as the front desk goes, I am almost non-existent other than walking onto the other side to sit down with customers and ask how their kids and grandkids are doing.
I know I can say to my advisors, 'Hey, y'all take care of it. Run it. You know what needs to be done. Go do it.' It's really nice. If you're thinking about enrolling your advisors, absolutely do it. You don't know what you don't know. Rick's availability and his willingness to be there to answer questions, that's spot on. It's not a bill. It's an investment and the more you put into it, the more you will get out of it."
John Firm has 700,000 reasons why you should send your service advisors to Rick's training classes.
"When my lead service writer quit 14 months ago, I was really, really worried that my other service advisor wouldn't be able to reach our goals by herself. I quit taking off on Fridays and started staying at the shop.
As October rolled around, I started realizing she was on track to our goal. When November came, I went to APEX without a worry about my business and the way things run. I started feeling comfortable enough to take Fridays off again.
At the end of the year, we surpassed our goal by $700,000. I claim a lot of that because of the way Rick taught her.
I can step back. I don't have to be involved in the day-to-day operations of my business to watch it make money.
You want to make more money? Do you want your service writers to make you more money? Do you want your service writers to understand how to take care of customers, how to handle problems, how to talk to people, how to read people and understand what they really want? Rick will open their eyes up so they can do that."
Frequently Asked Questions
Who is Advisor Accelerator for?
Advisor Accelerator is for auto repair shops that want their service advisor to communicate better, sell with more confidence, and perform more consistently at the front counter.
Is this for new advisors or experienced advisors?
It can help both. New advisors get structure from the beginning. Experienced advisors get coaching, refinement, accountability, and better habits.
How long is the training?
The structured training runs for 4 months.
What happens after the first 4 months?
After the first 4 months, advisors continue in the ongoing Advisor Mastermind with twice-monthly calls for advanced training, community, and continued performance improvement.
Are the Mastermind calls included?
Yes. The ongoing Advisor Mastermind begins in month 5.
Is Rick teaching every session?
Advisor Accelerator is led by the 180BIZ coaching team. Rick will be involved in the first cohorts, and Meghan Bock will also be introduced as part of the coaching team. We are not promising Rick in every session.
Is phone training included?
The launch cohort will include phone training.
What is the difference between client and non-client pricing?
Non-clients pay $4,800 upfront for the first 4 months, then $900/month starting in month 5. Current 180BIZ clients pay $3,600 upfront for the first 4 months, then $800/month starting in month 5.
How many advisors can enroll?
Enrollment is capped at 60 advisors.
Where do I enroll?
Choose the pricing option that applies to you, then click the enrollment button to complete checkout.
Give Your Advisor the Training They Should Have Had From the Start
Advisor Accelerator helps your advisor build the communication, sales, phone, and customer-service habits that improve front-counter performance and reduce how often the owner has to step in.
Enrollment is capped at 60 advisors.
