All Episodes
Episodes
Episode 21 - The Plus One Mentality for Auto Repair Shop Owners
The biggest threat to your business is your brain. It's your brain, my brain. It's the biggest threat to each of our businesses. Let me explain why. Your brain is designed to do two and only two things. The first is...
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Episode 20 - You ARE an Example for Auto Repair Shop Owners
I want to talk to you about the word example. It's really important because every one of us is an EXAMPLE. We are either a teacher or we're a warning. It's not that you're all in or not in or anything like that....
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Episode 19 - Success Hacks for Auto Repair Shop Owners
What I want to do is help you with three really simple success hacks that will completely change your business. The first hack that you want to be aware of is how you position things in your brain. If you're looking...
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Episode 18 - Own YOUR Crap for Auto Repair Shop Owners
If you got our messages, emails, or texts, you're going to notice that the word of the week is “Crap.” That is actually not the word I wanted to use. I wanted to use the word “$hit.” Brenda and Shannon both nixed the...
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Episode 17 - Your Invoice IS a Contract for Auto Repair Shop Owners
I really want to talk about the final aspect of invoicing. And I want you to realize it's a contract. Your invoice is a contract. Yes. You're going to get paid. Yes. You're going to have parts and labor on there, but...
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Episode 16 - Profit Lives on the Invoice for Auto Repair Shop Owners!
I will continue talking about invoicing, but I know, it’s hard to get excited about that. Most people think profit lives on the P & L, but it doesn’t. Profit is reported on the P & L, it lives on the invoice....
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Episode 15 - Documentation is a Must for Auto Repair Shop Owners!
I’ve been talking about invoicing and how important it is to your business. First, I focused on being curious and then about documenting control. Your invoice is so much more important than we give it credit. So...
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Episode 14 - Transparency is Key in Invoicing for Auto Repair Shop Owners!
This is the second episode where I’m talking about invoicing, the second most neglected area in an auto repair shop. In the previous episode I talked about curiosity. Today I will talk to you about Control. Most of us...
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Episode 13 - Your Auto Repair Shop Invoice: It's More Than Just a Piece of Paper! For Auto Repair Shop Owners
Today I’m going to talk to you about the second most overlooked area in a typical auto repair shop. The first area is your finances, not knowing where you're headed. That is a really dangerous place to be. The second...
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Episode 12 - Taking Action & Creating a Plan for Auto Repair Shop Owners
Over the last three weeks, we've talked about effective communication. We talked about a framework that allows you to engage and attract the people that are in your life. The first step is to understand and...
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Episode 11 - Effective Conversations Through Collaboration for Auto Repair Shop Owners
We've been talking about having effective conversations with our team, with our family, whoever it might be. Now it's time to ask a very simple question. What do you think we can do about it? You know, what are our...
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Episode 10 - Seeing Things From Another Perspective for Auto Repair Shop Owners
We started this conversation last week about being able to communicate more effectively. And there's a few things I want to talk about today. The reason why your communication is not as effective as it could be is...
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