Episode 18 - Own YOUR Crap for Auto Repair Shop Owners

If you got our messages, emails, or texts, you're going to notice that the word of the week is “Crap.” That is actually not the word I wanted to use. I wanted to use the word “$hit.” Brenda and Shannon both nixed the word. So, they said I can use the word “crap” or” poop.” And I said, fine! I’ll use “crap.” The reason I said “$hit,” is to get your attention. What I want to talk to you about is Own Your $hit. And as a coach, that's one of the things that I do is help business owners own their $hit. Do you struggle with owning your crap?  Listen along for tips that can help.