I don’t know if you’ve been trying to hire a great team member lately, but they seem to be scarcer than a unicorn and it’s only going to get worse as demand continues to grow. What you need to do is develop the team members you have and to mentor new ones.
Your duty as an owner of any business is to grow your coworkers. If you see and treat your team member as they are today, you’re missing the boat. You need to see them as they can and should be, and treat them accordingly. You do this with a shared purpose, clear expectations and goals, and constant communication so they feel like they’re a significant part of the company. If you’re treating your staff like employees were treated twenty years ago, you’ve got a problem. People today don’t want or need a dictator in their face, they demand someone that sees their potential and will coach them to achieving it. They want to be part of something bigger that has significance above...
When it comes to your business, do you feel like your primary job is babysitting employees? You know what I mean, where you have to watch them like a hawk, swoop in and fix things regularly, and repeat the same thing over and over again to get them to do something. If you just found yourself saying, “YES!”, then this blog is for you!
The very simple reason you feel this way is because you hired a person to do something. You hire a service advisor to greet customers, take orders, present, and sell. You hire a technician to fix cars. And this is wrong. You don’t hire employees to do things; you hire employees to get you things, to get you results.
See, when you hire an employee, and you’re not getting what you want from them, you start to manage their activity. You’re telling them what to do and when to do it. You see things they’re doing like texting or checking Facebook, and it infuriates you. Not because of what they’re doing but...
Over this past weekend, I found out a very nice couple Brenda and I know was splitting up after seven years of marriage. Having been through this event a couple of times in my own life, I’d like to share with you some knowledge I’ve gained over the years and show you how it directly relates to your business and ultimately any long term employee success you hope to have.
Whether it be the great love of your life or your newest employee, your focus in the beginning of your relationship with them is on all the good things that person brings to your life. They can do no wrong and you love that. Then as time goes on, you start to notice things they do that you didn’t see before. Things that frustrate and aggravate you. Holy Cow! They have shortcomings you weren’t aware of previously.
The truth is there’s no such thing as the perfect mate or employee; someone who one hundred percent completes you or your business. I believe the best you can hope for is...
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