All Episodes
Episodes
Episode 96- The FIVE Important Numbers for Auto Repair Shop Owners
One is the loneliest number, right? It seems like everyone is obsessed with ARO or Average Repair Order. While it's an indicator, it's not very accurate. What do I mean by that? You can have a couple of really big...
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Episode 95 - The How-Tos on Modifying for Auto Repair Shop Owners
In this episode, I’ll finish working with your spouse. Remember, this works for your partner and even other team members. So, today is about modifying. What do I mean by that? Modifying is when you shoot for a goal...
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Episode 94 - The Four Components to Connections for Auto Repair Shop Owners
I’ve recently been talking about working with your spouse or significant other. Today what I want to talk about is probably one of the most important things you will need to do to be successful not only in business...
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Episode 93 - Foundational Building Blocks for Auto Repair Shop Owners
I work with a lot of clients who are a husband-and-wife team. One of the things I work hard at is getting them to work better as a couple. Previously, we talked about goals. We talked about how important it was to...
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Episode 92 - Create a Shared Outcome for Auto Repair Shop Owners
I’ve been talking about working with spouses, lately. That can be a real challenge, can't it? In this episode, I will talk about what you can do to make a difference. The key is to have an outcome. The key to...
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Episode 91 - Working With Your Spouse for Auto Repair Shop Owners
In this episode, I want to talk about working with your spouse. I think this is an important subject to to talk about because about 70% of the coaching that I do is with couples. I’ll talk from the male perspective...
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Episode 90 - Using the Right Labor Rate to Calculate Profit for Auto Repair Shop Owners
You know, we've been talking about labor rate. In this episode, I’ll talk more about the frustrating part of setting your labor rate. And that is when you put a profit model in place and you don't hit it. The reason...
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Episode 89 - The 4 Numbers Needed to Set Your Labor Rate Properly for Auto Repair Shop Owners
I’m going to talk about four numbers, today, that you need to know to set your labor rate properly. Yes, it sounds simple but this is a podcast episode you are going to want to listen to as I cover each one!
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Episode 88 - Four Areas that Make You Different From Your Competitors for Auto Repair Shop Owners
In this episode, I will talk about one of the things that are keeping you from charging the appropriate labor rate that you could and should be charging to take care of your team, and take care of everything. It’s all...
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Episode 87 - Calculating Your Labor Rate for Auto Repair Shop Owners
Today’s episode is about what's driving you when it comes to your labor rate. When I ask the shop owner, “Hey, here's a part, it costs this much. What are you gonna sell it for?” They have a calculation. They have a...
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Episode 86 - What is the Best Pay Plan Option for My Team for Auto Repair Shop Owners
In this episode, I will talk about pay plans. I’ve heard for years about this age-old battle about flat rate, hourly, and salary wages while wondering which is best. So let's take the mystery out of it once and for all.
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Episode 85 - Feeling Like You Should be Paying More for Auto Repair Shop Owners
We've been talking about pay plans and increases and when to do them. I can't tell you the number of shop owners that I talked to that have problems with what they're paying people. And it's not that they're paying...
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