According to industry analysis, as of 2012 there were over 160,000 auto and light truck repair shops in the United States. The biggest challenge in most of these shops is technicians with great technical skills but little management experience started them. Today fixing vehicles right the first time is an expectation - not a competitive advantage so what makes our shop different than all the rest? Why will a customer drive by three other auto repair shops just to do business with you? Differentiation! This recording or our April 2015 live webinar provides you, as the business owner or manager, with information and tools to positively differentiate your business from you competition attracting the right kind of customer and increasing your profits.
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