Episode 54 - It's Easy for Auto Repair Shop Owners

One of the biggest issues I see in communication is what I call a translation issue. You know what I'm talking about? Have you ever been with someone who is speaking only French, and you only speak English? That's a translation issue. They're talking perfect. You're listening perfect. But you don't understand each other because there's no common ground. That's what happens a lot of times when you're working with someone and showing them something new. I want you to visualize a curtain and this curtain separates people who have never done what you're talking about and people who have. Ok, do you have that in your mind? Yes? Ok, keep listening to see where I'm going with this.