Episode 49 - Mistakes are Merely Lessons for Auto Repair Shop Owners

What I want to talk about today is something that I've probably mentioned before. The word is mistakes. I, literally, want to kill the word mistakes. Here's why. Mistakes come repercussions. When you use the word mistakes, it's negative. It's not growing. It's not getting better. It's not true. We're not making mistakes. I want you to stop thinking about mistakes. Why? When there's a mistake made, the first thing we typically do is look for someone or something to blame. We direct that negative energy towards someone or something. But it doesn't do anything to make it better. Blame is not the issue here. I don't care whose fault it is. Press play here to hear tips on changing your mindset on mistakes being negative.