Episode 9 - Overcoming Frustration in Communication for Auto Repair Shop Owners

What I want to talk about today is the frustration of communication. Do get frustrated when you're communicating? You know where it seems like you're talking to a wall or it seems like things don't change. And it's just so frustrating where people aren't listening, or they are not doing what you want? Do you think that you could talk to a wall and get a better result? What I will do is break down communication over the next few Just One Thing episodes. I want you to understand some communication basics. Listen on and let's get started.