Episode 6 - Key Metrics for Auto Repair Shop Owners

In a previous blog, I talked about not having a destination and how important it is to have the clarity that destination brings. That clarity creates focus. That clarity creates blinders. That clarity is kindness. And then once we have that and we start digging our trench. Now, something you might not know about me. I've had many careers in my life, but one of them literally was digging ditches. I learned that you must stick your head up every once in a while to see if you’re still on track. Well, to make it easy, we used to string a line from where we were started to where we want to go. That line helped us stay on track and focused.