The Surge by Rick White, President 180BIZ
What I want to talk to you about today is what we're experiencing across the country is we are seeing what I'm calling a surge right now. Shops are so busy. They are booking out a week to two weeks, which is amazing. It really is so reinforcing to see people starting to come out of their houses. I have just a couple of things I really want to talk to you about today.
Notice I called this a surge. I did that because I think you're going to see this come up and then it's going to start to go down. That is going to happen. Be prepared for it. That's the first thing. The second thing is all the steps that you need to take.
Don't go into an activity mindset and just get cars out as quickly as you can. Please learn from everything that you've gone through with this pandemic and maximize the opportunities you have in the shop. You're going to do that with what I call my three Cs.
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