When you get this blog post this morning, I hope you’re taking a break from a busy day at work to read it. When I say the word work, what does that mean to you? I’ve found that the satisfaction you experience from what you do is determined by your level of engagement. There are three levels of engagement. How engaged are you in what you do?
Anyone that reads this blog knows I love quotes. They’re incredible lessons wrapped up in little nuggets. I came across one yesterday that really got me thinking and piecing things together. The quote is “A word of encouragement during a failure is worth more than an hour of praise after a success.” – Unknown. Think about those words for a moment. Let them mull in your brain. When an employee fails, is giving encouragement your go to response? If you’re like most, I’m willing to bet No.
Think about it though, it really makes sense. Sure your employees want to be recognized for doing things right, we all do. But how much more important is it to let them know that you believe in them and care about them when they fail? Instead of letting them feel bad because they failed and actually adding to it by getting upset and making them feel worse, you build them up and reinforce the fact that they’re a good person.
The best way to deal with the...
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