Can't and Until by Rick White, President 180BIZ
I want you to write down two words for me, and we're going to talk about both. The first word I want you to write down is CAN’T. The second word I want you to write down is UNTIL. I really want to focus on those two words. Can't and until. Why? Because number one can't is a disempowering word. It is a word that takes all your power to affect change away. When you say “I can't do something” that means or implies that either something or someone is preventing you from making it happen. And I'm going to tell you that 99.999999% of the time, that is completely and utterly untrue.
Instead, what I want you to do is start using the word WON’T because at least if you use the word won't, you're taking control, you're making the decision and your owning it. That is a much more powerful word to use. Instead of saying, I can't do this, say I won't do this. And then say, because. I won't do this because,...
The Surge by Rick White, President 180BIZ
What I want to talk to you about today is what we're experiencing across the country is we are seeing what I'm calling a surge right now. Shops are so busy. They are booking out a week to two weeks, which is amazing. It really is so reinforcing to see people starting to come out of their houses. I have just a couple of things I really want to talk to you about today.
Notice I called this a surge. I did that because I think you're going to see this come up and then it's going to start to go down. That is going to happen. Be prepared for it. That's the first thing. The second thing is all the steps that you need to take.
Don't go into an activity mindset and just get cars out as quickly as you can. Please learn from everything that you've gone through with this pandemic and maximize the opportunities you have in the shop. You're going to do that with what I call my three Cs.
The Last One by Rick White, President 180BIZ
I have a surprise for you. This is the last daily dose. Yes it is. It has served its purpose. When we started the Daily Dose 75 days ago, it was to help shops get through a very scary time. And I think we've done that. Things have become a new normal now. Shops are busy and states are reopening. So, I think we've done the job. What I set out to do, I did. I'm incredibly happy and humbled at everyone coming in and watching. So, I'd like to just do a quick reflection today.
Don't make this an event or a hiccup that you had to go over to keep going the way you were going. Give yourself the gift of this as a turning point. Something to nudge you in a different, better direction instead of going back to the same path you were on before the virus. Please, please, please let that be the case. I’d like to go over the four key gifts, lessons that I'm hoping you took these Daily Doses and our time together that are helping you to move...
Time Budgeting by Rick White, President 180BIZ
Today I want to talk to you about time management. There is no such thing. You can't manage time. You have the same 24 hours that everyone else does. So, I want to talk to you about what I would call time budgeting. Time is a lot like money. If you don't pay attention to what you're doing with it, it kind of just evaporates, doesn't it? So just like you need a budget for your finances, you need a budget for your time.
When I work with people on time management it’s all about focus. We talk about what they will focus on. It's not about managing your time, it's managing your priorities, it's about looking at and working on the right things.
Most people really do want to have a schedule. A schedule that helps them do everything they want in the day. But, that happens about once a month. The mistake we make is thinking that when we accomplish something, all we need to do is repeat it every day. It’s not that easy....
Set Standards and Stop Tolerating by Rick White, President 180BIZ
What will I talk about today? We're going to talk about a disconnect. What are shops starting to see? I am so glad you asked. Businesses are changing and things are starting to pick up. The car counts are coming up. But many of the shops are the same or even worse than before the pandemic. But, how could that be? What's going on? And I'm going to tell you exactly what is going on in two words. You haven't set a standard. So standard is the first word. You have not set a standard. You haven't set a new standard for your business. And because you didn’t sit down with everyone to say what your going to do, everyone thinks it’s the same stuff they did before. And that's why this isn't working.
The second reason it's not working is because you're tolerating. That’s the second word, tolerating. You must stop tolerating subpar performance. You've must look at this as the time to get better. Now is...
Creating a Team Environment by Rick White, President 180BIZ
Now, yesterday from Memorial Day I was talking about teams. I asked if your team knows that you've got their back. Do they know that you'd take a bullet for them? Remember, it's not the big stuff that gives us a hard time. It's easy to take a bullet. It's a lot harder to stop what you're doing and listen, trust me, I just did it right. Brenda was talking to me while I was doing something. I was listening, but I kept doing what I was doing. That’s not okay. It's not okay because she didn't feel like she had my attention. She didn't feel like she was worth it. And that's a problem. So, I decided that would be our topic for today.
Let’s talk about teams, because ultimately, how do you create a team? And I really thought that through. It occurred to me that you don’t create a team. I want you to completely understand this. I know this sounds a little counterintuitive. You can't create a team. All...
The Importance of Memorial Day by Rick White, President 180BIZ
Today it's Memorial Day. Now for me, Memorial Day’s the meaning has kind of been lost. It always meant the beginning of summer. It was a big cookout and a neighborhood block party that we went to as kids. Our neighbor, Jack, had a pool party, a big cookout. We had horseshoe tournaments with a big trophy. It was a big deal. And they had three big cookouts each year. One on Memorial Day, one on the 4th of July, and one on Labor Day. So, I kind of missed out on what the real meaning of Memorial Day is.
We absolutely want to use this time to recognize and celebrate the beginning of summer. I think that's important. It's like the change of the guard. It's going from the growth in the greens of spring to the heat and beauty of summer. But I also think we need to step back and look at those people that have given their lives in service of this country. That's what this is all about. It's not about everyone...
The Power of Regret by Rick White, President 180BIZ
So, what I want to talk to you about today? I'm kind of going to go down a range here and I hope this makes sense to you. When things happen and they don't go our way, we tend to have regret. Regret is an indicator that we feel we could have done something a little bit better or a little bit different. Regret has some powerful lessons. We all have regret in our lives for mistakes that we made. There are times when we feel like we made the wrong choice. But do you know something? I truly believe that everything that happens in our lives happens for us. They're designed to help us become better people to accept. I think that's really what life is all about. It’s learning to accept. Think about the serenity prayer. It still touches me.
Grant me the serenity to accept the things I cannot change,
the courage to change the things I can,
and the wisdom to know the difference.
Look at regret and think what you could have...
Who Can You Help? by Rick White, President 180BIZ
This is our family edition. Today I want to talk to you about a different perspective. For the last couple of months, it's been easy to focus on survival. You’ve been focused on moving forward and keeping yourself and your business whole. You’ve been focused on taking care of your team and your family. And I think that's important. But you must make sure your house is in order. I've been telling clients that unemployment is running about 22% nationwide right now. It’s a sin. But still leaves 78% of the people who are still working. And I think that's amazing. And as a business owner, we must be focused on the possibility not the negativity. We must be focused on the opportunity. Yes, there are a lot of people hurting. But I'm going to ask you to step back and start looking around to see who you can help.
There's this old story, and I'm sure you've heard it before, but I want to remind you of it. A young...
Everything is Your Fault by Rick White, President 180BIZ
Today I want to give you a concept that's going to sound pretty harsh in the beginning. Everything is your fault. Please underline that. Know that to be true. If you didn't make the sale, it's not the customer's fault. It's not the customer's problem. It's your fault. If you don't have enough cars today, it's not the pandemic. It's not the virus. It's not the economy. It's not the president. It's not the Senate. It's not the weather. It's your fault. If your business is in a bad area, it's your fault. If you don't like your building, it's your fault. If you're behind on your bills, it's your fault. Because here is the amazing thing. If you can recognize that you are responsible, not blame, for everything that's going on in your life, you can change it.
If your marriage is isn't doing great, it's your fault. It's not anybody else's fault. You are a self-made person, good or bad. If you'll remember earlier this week, I...
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