Privacy Policy

This Privacy Policy explains what information (“Personal Data”) is collected from individuals (“Users”) and how that information is used, processed, stored, and protected by One Eighty Business Solutions LLC, DBA 180BIZ (the “Company”). This policy applies to all websites, digital services, and online interactions owned or operated by the Company, including https://www.180biz.com/ (collectively, the “Site”).

By accessing, using, or submitting information through the Site, you consent to this Privacy Policy. If you do not agree with these terms, please discontinue use of the Site.

1. Summary of Key Points

• You voluntarily provide Personal Data when you fill out forms, purchase products, register, or communicate with the Company.
• AI technologies may be used by the Company or service providers to process Personal Data and generate insights or inferred data.
• Personal Data is not sold and is shared only with essential service providers or as legally required.
• You may request access, correction, deletion, or restriction of your Personal Data by contacting [email protected].
• You may unsubscribe from communications at any time.
• Children under age 13 should not submit any information to the Site.

2. Types of Information Collected

2.1 Personal Data You Voluntarily Provide

Information submitted through forms, checkouts, downloads, registrations, surveys, or direct communication, including but not limited to:

• Name
• Email address
• Mailing and billing address
• Phone number
• Account information
• Any additional information you voluntarily provide

2.2 Automatically Collected Data

Automatically collected data may include:

• IP address
• Browser type
• Device identifiers
• Pages visited
• Time spent on the Site
• Referring URLs
• Click paths and engagement
• General location information

See the Company’s Cookie Policy for details.

2.3 AI-Generated or Inferred Data

AI tools or automated systems may generate additional insights including:

• Predicted interests
• Behavioral classifications
• Engagement scores
• Spam or fraud-risk scores
• Preferences
• Content suggestions

“Inferred Data” is treated as Personal Data if linked to an individual.

3. How Information Is Used

Personal Data may be used for including but not limited to:

• Providing content, products, services, or access
• Delivering emails and communications
• Processing payments
• Responding to inquiries
• Operating communities or memberships
• Improving the Site and user experience
• Fraud monitoring and spam detection
• Analytics and performance optimization

4. Use of Artificial Intelligence

The Company may use AI tools to support and improve operations including customer support automation, personalization, email routing, fraud monitoring, analytics, and creating summaries, insights, classifications, or recommendations.

AI tools assist the Company—not replace human judgment. AI-assisted outputs may be incomplete or inaccurate; the Company reviews before relying on them. Users should independently verify information before relying on it.

4.2 No Model Training on Identifiable Data

The Company does not knowingly permit identifiable Personal Data to be used for training or improving AI models. To the extent feasible, the Company uses settings that restrict AI tools from retaining or learning from User-specific information.

Third-party vendors may process anonymized/aggregated data for service improvement under their own contractual terms. The Company does not control how vendors train or enhance their AI systems.

4.3 Third-Party AI Usage

Some service providers (payment processors, hosts, analytics, CRM, etc.) may use AI within their products. Their AI processes are governed by their own privacy policies and terms. The Company encourages Users to review third-party privacy policies.

5. Legal Basis for Processing

Depending on jurisdiction, the Company may rely on:

• Consent
• Performance of a Contract
• Compliance with Legal Obligations
• Legitimate Interests
• Vital Interests
• Public Interest

6. Sharing of Information

The Company may share Personal Data only as necessary to operate the Site, provide services, comply with law, or protect legitimate business interests, including with:

• essential service providers and contractors
• legal, regulatory, or governmental authorities when required
• business transferees in a merger/acquisition/sale
• trusted collaboration partners (as needed for delivery)

7. Payment Information

The Company does not store credit card numbers or full payment card information. Payment processing is handled by third-party processors (e.g., Stripe, PayPal) under their own privacy and security standards. Stored payment methods (if offered) are maintained by the payment processor, not the Company.

8. Automated Decision-Making and AI-Assisted Processing

The Company may use automated systems to assist with:

• fraud prevention and risk scoring
• spam/abuse/security threat detection
• transaction integrity and payment-related risk assessment
• behavioral pattern analysis
• personalization of content and recommendations

These tools support operations and do not make decisions that produce legal or similarly significant effects without appropriate human oversight.

9. User Rights

Depending on location, you may have rights including:

• Access
• Correction
• Deletion (where permitted)
• Restriction
• Objection (including direct marketing)
• Data portability
• Withdraw consent
• Opt out of certain profiling/automated processing (where applicable)

Requests may be sent to: [email protected]

10. Children’s Privacy (COPPA Notice)

The Site is not intended for children under 13. The Company does not knowingly collect Personal Data from children under 13 and will delete it if discovered. Parents/guardians may contact the Company if they believe a child has submitted information.

11. Cookies and Similar Technologies

The Site may use cookies to:

• remember settings and preferences
• improve functionality and performance
• facilitate logins/authentication
• analyze site interactions
• personalize experience

Users can manage cookies in browser settings; some features may not work properly if cookies are disabled.

12. Security

The Company uses reasonable measures to protect Personal Data, but no online system can be guaranteed completely secure.

• strong password practices
• two-factor authentication (where offered/required)
• HTTPS encryption
• limited personnel access
• regular updates
• firewalls and monitoring
• AI-based anomaly detection

13. External Links

Third-party sites are not controlled by the Company and are governed by their own privacy policies.

14. Community Areas & User-Generated Content

If you post in community spaces, your content (including Personal Data) may be visible to other members and may be copied or used by others. Review the Community Guidelines and User-Generated Content Policy before posting.

15. Opt-Out Procedures

You may unsubscribe from Company communications using the unsubscribe link in emails. If you want fewer types of communications instead of unsubscribing completely, contact [email protected] (if available).

16. Business Transfers

If the Company undergoes a merger, acquisition, reorganization, or sale, User information may be transferred. Users will be notified and given the opportunity to unsubscribe or request removal where applicable.

17. Updates to This Policy

Updates will be posted with a revised “Updated” date. Continued use after changes are posted constitutes acceptance.

18. Contact Information

Email: [email protected]

Mailing Address: 1866 C East Market St., Suite 351, Harrisonburg, VA 22801